GenTrip Privacy Policy

Information We Collect

• Account Information: Name, email address, and profile picture when you sign up
• Travel Data: Your trip preferences, destinations, and saved itineraries
• Usage Information: How you use the app to help us improve our services
• Device Information: Basic device and app version information

How We Use Your Information

• Create personalized travel itineraries for you
• Save and sync your trips across your devices
• Improve our app and develop new features
• Provide customer support when you need help
• Send important updates about our service

Information Sharing

We do not sell your personal information.

We may share your information only with:

• Service providers that help us operate the app (like cloud hosting and AI services)
• Legal authorities if required by law
• New owners if our business is sold or merged

All service providers are required to protect your information and only use it for the specific services they provide to us.

Your Rights

• Access: View and update your account information in the app
• Delete: Remove your trips or delete your entire account
• Export: Request a copy of your data
• Control: Manage notifications through your device settings

If you're in the EU or California, you have additional rights under GDPR and CCPA laws.

Data Security

• All data is encrypted during transmission and storage
• We use industry-standard security measures
• Access to your data is strictly limited
• We regularly review and update our security practices

Data Retention

• We keep your data while your account is active
• When you delete your account, we remove your data within 30 days
• Some data may be retained longer if required by law

Third-Party Services

GenTrip uses trusted third-party services for authentication (Google, Apple), cloud storage, AI trip generation, and content. Each service has its own privacy policy.

Children's Privacy

Our services are not intended for or directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information immediately. If you are a parent or guardian and believe your child has provided us with their data, please contact us.

Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes through the app or email. Your continued use of GenTrip means you accept any updates.

Contact Us

Questions about this privacy policy? Contact us: