GenTrip Support

Need help with GenTrip? We're here to assist you with any questions or issues you may have.

Get in Touch

Email us for support, questions, or feedback:

gentripapp@gmail.com

We typically respond within 24-48 hours.

What to Include in Your Message

  • Describe your issue or question clearly
  • Include your device type (iPhone, Android)
  • Mention the app version if reporting a bug
  • Add screenshots if helpful

Common Issues

  • Can't sign in? Make sure you're using the same login method (Google, Apple, or Facebook) you used to create your account
  • Trips not syncing? Check your internet connection and try refreshing the app
  • App crashing? Try restarting the app or updating to the latest version